User Agreement

1. All course packages of TXSNOW include recording user information in the internal CRM system, so that changing coaches can also know the historical learning of students and provide more efficient and accurate guidance for each student.

2. To better provide services to students, the instructor will ask and record the students' personalities and hobbies before class (especially for young children) and share this information with the coach and relevant internal staff in the subsequent class.

3. TXSNOW requires the coach to record happy photos with students in the snow field, videos before and after the course, write text feedback, etc. Taking "no privacy in public places" as the basic implementation principle, the above information is sent to the course WeChat group and the copyright of the portrait right is owned by TXSNOW. Agreeing to this agreement means that TXSNOW is authorized to use the photo and video generated in the snow field for internal purposes such as internal recording, inter-coach information transmission, internal training analysis, etc. The relevant staff have the opportunity to see the above information.

4. Statement: Except for instructores, the group built in the class is all TXSNOW staff or fellow students and guardians. There are no unrelated personnel or non-staff. TXSNOW will not forward the above information to unrelated personnel for no reason or leak user information to unrelated third parties for no reason.

5. If the photo and video are selected by TXSNOW for various business activities such as social media publicity, TXSNOW will consult and obtain the approval of the student or guardian before using the digital information within the scope permitted by the authorization.

6. After you fill in and finally submit this form, it means that you know and agree to the above agreement and the authorization contained in the agreement.

7.After successful registration, our staff will contact you within 24 hours to confirm the instructor and course details. Please make the payment as soon as possible after the course is confirmed. Failure to complete payment within 24 hours before the lesson may result in the course being assigned to another student. 8.All students must wear helmets during lessons. If a student refuses to wear a helmet, the instructor has the right to refuse the lesson. No refunds will be provided for the session. 9. KM parents must arrive at least 15 minutes before the lesson ends to pick up their child. If parents are late, additional time will be charged at the "Worry-Free Childcare" rate.10.To reschedule a lesson, you must contact customer service at least 48 hours prior to the scheduled lesson. Changes made 48-24 hours prior will incur a 50% lesson fee deduction. Cancellations or changes made within 24 hours are non-refundable.11.Refunds cannot be processed back to the original payment method. They will be issued via EMT, with a fee of CAD $20 + 5% of the payment amount per transaction. Refunds are available only within 24 hours of payment if the lesson is more than 72 hours away. No refunds will be provided beyond 24 hours. Lessons purchased for the current snow season can be used in the next snow season. Same-day cancellations or changes are non-refundable. Rescheduling is allowed only in cases of extreme weather causing ski resort closures. 12.If the instructor needs to cancel or reschedule a lesson due to unforeseen circumstances, TXSNOW will contact you at least 48 hours in advance to discuss solutions. 13.If you do not agree with the above terms, please do not purchase our products or services, and do not fill out or submit this form. 14.The final interpretation of this agreement rests with TXSNOW.

Student Information