of should Lesson,

If the chairlift has just departed and a child shows signs of sliding off while still within the loading platform or before fully ascending, I should:

Respond quickly and immediately lift the child back up onto the chair.
I should first guide or push the child back to a grounded position on the platform to prevent a secondary fall or entrapment, and immediately signal or call the lift operator (requesting a stop or slowdown if necessary).

If a child experiences a minor, routine fall or scrape during the Lesson, I should:

Minor falls and scrapes are a normal part of skiing. If it were truly serious, I would call Ski Patrol and proceed to the medical clinic. Parents generally understand this, so there is no need for further explanation.
Promptly inform the guardian in the lesson group chat (with an objective description and the actions already taken), to avoid the guardian discovering the injury afterward and asking 'what happened', which could undermine trust.

The Lesson has ended, but the guardian has not arrived. I waited with the child for nearly 20 minutes and no longer want to wait. Which of the following options constitutes a major violation?

I call the guardian to ask when they will arrive while staying with the child and keeping them within my line of sight. I understand that after 10 minutes, time will begin to be charged under the Snow Buddies Discovery Program rate.
The guardian called to say they were temporarily unable to come and asked the child’s aunt to pick them up instead. After the aunt arrived and entered the correct code on the Kids Pickup page that I opened, I approved the release of the child to the aunt.
After calling the guardian, the guardian repeatedly apologized and said the child is already 10 years old and very well-behaved, and suggested that the child wait at the meeting point while the Instructor leaves. I treated this as a solution proposed and agreed to by the guardian, allowed the child to wait there, and then left.

For a 2-hour KM package Lesson for a toddler, which includes a 45-minute Lesson and 75 minutes of the Snow Buddies Discovery Program, how should the time be allocated? Please select the most appropriate answer:

The 45-minute Lesson should be completed first, followed by the 75-minute Snow Buddies Discovery Program for practice and exploration.
The 75 minutes of the Snow Buddies Discovery Program can be used flexibly—for example, spending the first 30 minutes on ice-breaking activities, playing in the snow, chatting, and warming up, followed by a 45-minute Lesson. The final 45 minutes can then be used to play in the snow together or enjoy relaxed, fun skiing.

For a 2-hour KM package Lesson for a toddler-in-arms age group, which includes a 90-minute Lesson and 30 minutes of the Snow Buddies Discovery Program, the child is in a bad mood today and refuses to participate in the Lesson. What should I do?

Patiently explain to the child that their parent paid for the skiing Lesson and that they must attend it properly. After repeated persuasion, require the child to ski for one hour. Eventually, the child still refuses to continue and insists on going home, so the Lesson ends early.
Based on professional judgment regarding safety and the child’s best interests, the Instructor may immediately convert the Lesson into the Snow Buddies Discovery Program without prior guardian consent, and notify the guardian as soon as practicable. The Instructor may suggest alternatives such as-if you don’t feel like skiing today, we can go snow hiking together or have a snowball fight instead.

For children enrolled in the Snow Buddies Discovery Program, which of the following statements is appropriate?

Although this is the Snow Buddies Discovery Program, it should not consist solely of play throughout the entire session. If guardians see that I am only letting the child eat snacks, roll around in the snow, or watch cartoons, they may feel that the child is not learning anything. Therefore, I should still incorporate appropriate instructional elements.
I clearly understand that the Snow Buddies Discovery Program is a non-standardized children’s program that integrates pedagogy, psychology, and empathy, with the core goal of helping children fall in love with snow and snow sports. I may incorporate light instructional elements into play-based activities with the child, without worrying that guardians will feel the child did not 'learn enough'.

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